Changes between Version 8 and Version 9 of FrequentlyAskedQuestions
- Timestamp:
- Sep 23, 2010 11:33:40 AM (14 years ago)
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FrequentlyAskedQuestions
v8 v9 3 3 == Why can't I log in? == 4 4 5 Too many failed attempts to log into the web interface will result in your account being locked. You will get a message saying that your account has been frozen if you trigger it. If you are a student, please contact your TA. Otherwise, please file a trouble ticket.5 Too many failed attempts to log into the web interface will result in your account being locked. You will get a message saying that your account has been frozen if you trigger it. If you are a student, please contact your TA. Otherwise, please [wiki:GettingHelp contact us]. 6 6 7 7 Although you can log into the web interface using your email address, you must use your actual account name to log into {{{ users.isi.deterlab.net }}}. Also, too many failed attempts to log into {{{ users.isi.deterlab.net }}} will result in an IP address ban. We automatically whitelist all IP addresses that have successfully logged into the [https://www.isi.deterlab.net web interface] and this list is synchronized every 15 minutes. So if you find yourself banned from connecting to {{{ users.isi.deterlab.net }}} please log into the [https://www.isi.deterlab.net web interface] and then wait.
