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Importing ticket data

By means of migrating from other issue-tracking systems, perform some external actions over tickets or simply synchronize different data bases, there are some available tools, plug-ins or scripts which lets you import or up-date tickets into Trac.

Below, follows a collection of some of those.

TicketImportPlugin

TicketImportPlugin: mainly, but not only, this plug-in lets you import or up-date into Trac a series of tickets from a CSV file or (if the xlrd library is installed) from an Excel file.

ExportImportXlsPlugin

ExportImportXlsPlugin

this plug-in add an admin panel for export and import tickets via XLS file.

It depends on the python packages xlwt/rxld.

Bugzilla

BugzillaIssueTrackingPlugin: integrates Bugzilla into Trac keeping TracLinks

Ticket data can be imported from Bugzilla using the bugzilla2trac.py script, available in the contrib/ directory of the Trac distribution.

$ bugzilla2trac.py
bugzilla2trac - Imports a bug database from Bugzilla into Trac.

Usage: bugzilla2trac.py [options]

Available Options:
  --db <MySQL dbname>              - Bugzilla's database
  --tracenv /path/to/trac/env      - full path to Trac db environment
  -h | --host <MySQL hostname>     - Bugzilla's DNS host name
  -u | --user <MySQL username>     - effective Bugzilla's database user
  -p | --passwd <MySQL password>   - Bugzilla's user password
  -c | --clean                     - remove current Trac tickets before importing
  --help | help                    - this help info

Additional configuration options can be defined directly in the script.

Currently, the following data is imported from Bugzilla:

bugs
bug activity (field changes)
bug attachments
user names and passwords (put into a htpasswd file)

The script provides a number of features to ease the conversion, such as:

PRODUCT_KEYWORDS: Trac doesn't have the concept of products, so the script provides the ability to attach a ticket keyword instead.

IGNORE_COMMENTS: Don't import Bugzilla comments that match a certain regexp.

STATUS_KEYWORDS: Attach ticket keywords for the Bugzilla statuses not available in Trac. By default, the 'VERIFIED' and 'RELEASED' Bugzilla statuses are translated into Trac keywords.

For more details on the available options, see the configuration section at the top of the script.

Jira

JiraToTracIntegration

provides tools to import Atlassian Jira backup files into Trac. The plug-in consists of a Python 3.1 commandline tool that:

Parses the Jira backup XML file
Sends the imported Jira data and attachments to Trac using the XmlRpcPlugin
Generates a htpasswd file containing the imported Jira users and their SHA-512 base64 encoded passwords

Mantis

MantisImportScript

script to import from Mantis into Trac the following data:

bugs
bug comments
bug activity (field changes)
attachments (as long as the files live in the mantis db, not on the filesystem) .

PlanetForge

PlanetForgeImportExportPlugin: this plugin exports Trac data (wiki, tickets, compoments, permissions, repositories, etc.) using the open format designed by the COCLICO project. It extends the webadmin panel and the 'trac admin ...' command. Still has no 'import' feature.

Scarab

ScarabToTracScript

script that migrates Scarab issues to Trac tickets

Requires XmlRpcPlugin

Sourceforge

SfnToTracScript: importer of SourceForge's new backup file (originated from #Trac3521)

Also, ticket data can be imported from Sourceforge using the sourceforge2trac.py script, available in the contrib/ directory of the Trac distribution.

Other

Since trac uses a SQL database to store the data, you can import from other systems by examining the database tables. Just go into sqlite command line to look at the tables and import into them from your application.

Comma delimited file - CSV

See csv2trac.2.py for details. This approach is particularly useful if one needs to enter a large number of tickets by hand. (note that the ticket type type field, (task etc...) is also needed for this script to work with more recent Trac releases) Comments on script: The script has an error on line 168, ('Ticket' needs to be 'ticket'). Also, the listed values for severity and priority are swapped.